New business technologies have created an environment that can sometimes become overwhelmed with information. Much of today’s business is conducted on the Internet and it is easy to get sucked into the virtual world. Both managers and employees feel this pull of too much information and it often leads to decreased communication. A good business leader is someone who can overcome these challenges and encourage their employees to be great. Here are four ideas for focusing your employees, keeping them engaged, and becoming a better manager.
- Make it about them. Employees always want to know that they are valid and valued. Take time to consider their concerns. Take their complaints seriously and see how you can improve their daily experience. Perfect your listening skills to really understand what each employee is saying to you.
- Be honest with them. Delicate answers that beat around the bush but don’t address the issues are not a productive way to spare anyone’s feelings. Many employees will see this as passive aggressive behavior and talk about that rather than concentrate on their jobs. People want honest answers to their questions. Be authentic and you’ll develop loyal employee relationships. Don’t take it too far the other way and be unnecessarily cruel, either.
- Keep concepts and ideas simple. Industry specific language is normal in business and technology. Using these convoluted phrases to communicate to your own team is unnecessary. Keeping customers at a respectable distance is okay but doing the same to your team is not. Communicate clearly with your team so they not only understand the message but they comprehend the mission.
- Let them in. Relationship building is about making connections. People like to feel comfortable and familiar with those they let into their inner circle. When you’re sharing important information with your team you should add engaging information that makes them want to hear more. Employees want to feel a personal connection with you and that will develop loyal and engaged relationships.
Do you want to work with a staffing service that has developed strong leaders in the industry? Contact the professional team at NRI.