NRI Code of Professionalism

Communicating with NRI

• Give yourself extra time so that you arrive at your assignment on time.
• If, for any reason, you are running late or will not be able to report to your assignment, please contact your local NRI office and speak directly with your recruiter prior to your scheduled arrival time at the assignment.
• If you need to leave your assignment early for any reason or have a scheduling conflict, please contact your recruiter immediately.
• We require at least one day's notice for any appointments or time off. In the absence of a legitimate emergency, calling the morning of an assignment to indicate that you are not able to return to work is grounds for immediate termination.
• Contact your NRI Recruiter if you are having any problems with an assignment.
• You should never call the client with any scheduling changes or problems. Remember, we are your employer and all scheduling issues should be handled directly with NRI.
• When accepting an assignment you should be of the mind-set that you intend to stay at the assignment until completion. However, if you need to end the assignment prior to completion, you are required to give two working days notice.

On The Job

• Personal phone calls should be made during your lunch breaks and not during working hours. Do not make long distance calls unless they are work related. You may give your local NRI office phone number to your family and we will direct only emergency phone calls to you. Please refrain from giving others your phone number as we will be unable to pass those messages on to you.
• Surfing the web, e-mail and other uses of the client's computer system and equipment are STRICTLY PROHIBITED. You also cannot use services that will result in an expense for the client (i.e. Fed-Ex or courier services). The only exception should be the use of the fax machine to submit your weekly timesheet or the internet to submit your e-time.
• The vast majority of our clients require professional dress, in some instances business casual. Please be careful with your attire. Conservative is always best until you arrive at the client site to see what the environment actually is. If you have any concerns about your attire, remember if in doubt, don't wear it. (For our healthcare divisions, you will occasionally be required to wear scrubs. Make sure your scrubs are clean, pressed and free of any stains).
• We ask that you display some flexibility in your assignment. It is not always possible to forecast everything you may be asked to do. Of course, if it is something significantly different than what we have described, please notify your recruiter.
• We ask that you not carry personal belongings to client's sites. NRI cannot be held responsible or liable for these belongings.
• Take a specified lunch unless the client asks you to work through lunch. While you should always contact NRI if there is a schedule change, you should work out lunch or break schedules with the client ahead of time.

Office Etiquette

• Remember that WE ARE YOUR EMPLOYER! As such, we would never want you in a situation that is uncomfortable. If something has occurred that concerns you, please contact your recruiter immediately to discuss the situation. Do not discuss any situation with the client. We will handle that for you.
• Please take it upon yourself to ask for work when you have completed your assigned tasks. This is a prime opportunity to show yourself as a valuable resource and possible permanent employee (if applicable).
• Please remember that issues of your compensation and personal matters as they relate to your ability to perform on the assignment should be discussed with your recruiter or other NRI staff, not other associates and clients. If it comes to our attention that your compensation is being discussed with anyone other than your NRI recruiter, that would be grounds for immediate termination.
• A positive attitude is what a client remembers. Our clients often request back particular individuals who have acted professionally and positively.
• Taking part in office gossip or discussing problems with others reflects negatively on you and NRI.
• Appear friendly and eager to learn. Make it easy and comfortable for your co-workers to approach you with tasks or instructions. Accept advice and instructions gracefully.