When you work for NRI, you will be expected to follow our Code of Professionalism and our other Policies for Temporary Employees. These include:
Communicating with NRI
NRI serves as the liaison between you and the client — we are your employer. If you have any questions or are confused by any directions given to you by a client, please call your recruiter for clarification. Please also keep the following guidelines in mind:
- If, for any reason, you are running late or will not be able to report to your assignment, please contact your local NRI office and speak directly with your recruiter prior to your scheduled arrival time at the assignment.
- If you need to leave your assignment early for any reason or have a scheduling conflict, please contact your recruiter immediately.
- We require at least one day’s notice for any appointments or time off. In the absence of a legitimate emergency, calling the morning of an assignment to indicate that you are not able to return to work is grounds for immediate termination.
- Contact your NRI recruiter if you are having any problems with an assignment.
- Do not call the client with any scheduling changes or problems. Remember, we are your employer and all scheduling issues should be handled directly with NRI.
- When accepting an assignment, you should commit yourselt to staying at the assignment until completion. However, if you need to end the assignment prior to completion, you are required to give two working days notice.
On The Job
- Give yourself extra time so that you arrive punctually at your assignment.
- Personal phone calls should be made during your lunch breaks, not during working hours. Do not make long distance calls unless they are work related. You may give your local NRI office phone number to your family, and we will direct only emergency phone calls to you.
- Surfing the web, e-mail and other uses of the client’s computer system and equipment are STRICTLY PROHIBITED. You also cannot use services that will result in an expense for the client (i.e. FedEx or courier services). The only exception should be the use of the fax machine to submit your weekly timesheet or the Internet to submit your e-time.
- The vast majority of our clients require professional dress. Some are business casual. Please be careful with your attire. Conservative is always best until you arrive at the client site to see what the environment actually is. If you have any concerns about your attire, remember if in doubt, don’t wear it. (For our healthcare divisions, you will occasionally be required to wear scrubs. Make sure your scrubs are clean, pressed and free of any stains.)
- We ask that you display some flexibility in your assignment. It is not always possible to forecast everything you may be asked to do. Of course, if it is something significantly different than what we have described, please notify your recruiter.
- We ask that you not carry personal belongings to clients’ sites. NRI cannot be held responsible or liable for these belongings.
- Take a specified lunch unless the client asks you to work through lunch. While you should always contact NRI if there is a schedule change, you should work out lunch or break schedules with the client ahead of time.
Every office has its own way of doing things. In order to ensure that your experience at your assignment is positive, please keep these guidelines in mind:
- Remember that WE ARE YOUR EMPLOYER! As such, we would never want you in a situation that is uncomfortable. If something occurs that concerns you, please contact your recruiter immediately to discuss the situation. Do not discuss any situation with the client. We will handle that for you.
- Please take it upon yourself to ask for work when you have completed your assigned tasks. This is a prime opportunity to show yourself as a valuable resource and possible permanent employee (if applicable).
- Please remember that issues of your compensation and personal matters as they relate to your ability to perform on the assignment should be discussed with your recruiter or other NRI staff, not other associates and clients. If it comes to our attention that your compensation is being discussed with anyone other than your NRI recruiter, that would be grounds for immediate termination.
- A positive attitude is what a client remembers. Our clients often request back particular individuals who have acted professionally and positively.
- Taking part in office gossip or discussing problems with others reflects negatively on you and NRI.
- Appear friendly and eager to learn. Make it easy and comfortable for your co-workers to approach you with tasks or instructions. Accept advice and instructions gracefully.
- WEEKLY TIMESHEETS AND PAYCHECKS – Please remember that submitting your time is your responsibility. NRI’s work week runs Monday through Sunday. Our electronic timesheets allow you to send us your hours over the web. After you have gone out on an assignment, you will register with PeopleNet in order to enter your time. Registration creates your personal account and password. All time should be entered by Sunday at midnight each week.
- Checks are available to be picked up in our offices on Thursday after noon (subject to change due to holiday hours–we will notify you when your check will be available). If you do not pick up your check by close of business on Friday, your check is automatically mailed to your home. However, you may also immediately sign up for Direct Deposit. Your paycheck can be automatically deposited into any checking or savings account. Your funds are available on Friday each week.
- PAY RATES – NRI prides itself on paying outstanding wages. Each NRI assignment pays a specific hourly pay rate, which is explained to you at the time of the assignment. Your pay rate is based on your skills and tenure with NRI. Pay rates vary from assignment to assignment. Raises are based on performance and tenure with NRI.
- Holiday Pay – NRI temporaries who have worked a total of 1,000 hours over any period of time are eligible for paid holidays. To receive holiday pay, you must work a minimum of 100 hours during the calendar month that precedes the holiday and work the day before, the day after, or the day of the holiday. Holiday pay is for 7 hours. The hourly pay rate you receive for holiday pay is the average hourly pay rate you received for the holiday week. The holidays for which you are eligible to be paid are:
- New Year’s Day
- Independence Day
- Labor Day
- Thanksgiving Day
- Memorial Day
- Christmas Day
- Health Benefits – You are eligible to apply for health benefits, including major medical, hospitalization, and life insurance, after one full day as a temporary employee with NRI. The benefit plan is offered through the American Staffing Association. If you are interested in applying for benefits, please call 1-888-549-8533.
- Retirement Benefits – All NRI employees who have worked for NRI a total of 1,000 hours during a consecutive twelve-month period and who have attained the age of 21 are eligible to participate in NRI’s 401 (k) Retirement and Profit Sharing Plan. NRI automatically provides a 10% match to your contributions! Further details will be provided to you when you reach the eligibility status.
NRI temporaries will be permitted to participate in these benefits and programs in accordance with their terms and conditions. NRI may from time to time, with or without notice, alter or amend its package of benefits.
NRI Policies for our Employees
Worker’s Compensation Issues
If you are injured on the job, immediately contact your NRI office. If you require medical treatment, we will give you a toll free number to call to obtain a list of physicians that are registered to handle on-the-job injuries. In Virginia, you must use one of the physicians on the “work-related injury physician’s panel.” For Maryland and DC, we recommend that you use the physician panel to help expedite treatment and payment for all injury-related medical bills.If the injury is sufficiently serious to require Emergency Room treatment, do so, but be sure to notify the Emergency Room personnel that your injury is “a work-related injury.” For Virginia claims, all follow up care must be made with one of the physicians on the “work-related injury physician’s panel.”
41 CFR Section 60-300.44(a), 41 CFR Section 60-741.44(a)
It is the policy at NRI Staffing to provide equal employment and advancement opportunities to all qualified individuals. To achieve this goal, NRI Staffing is dedicated to taking affirmative action to employ and advance in employment protected veterans and individuals with disabilities. All personnel actions, including compensation, benefits, recruitment, hiring, training, and promotion of persons in all job titles, are administered without regard to protected veteran or disability status, and all employment decisions are based solely on valid job requirements. In addition, employees and applicants are protected from harassment, threats, coercion, intimidation, or discrimination for:
- Filing a complaint;
- Assisting or participating in an investigation, compliance review, hearing, or any other activity related to the administration of Seaction 4212, Section 503, or any other Federal, State, or local law requiring equal opportunity for protected veteran or individuals with disabilities;
- Opposing any act or practice made unlawful by Section 4212, Section 503, or any other Federal, State or local law requiring equal opportunity for protected veterans and individuals with disabilities; or
- Exercising any other right protected by Section 4212, Section 503.
This EEO policy has the full support of Bob McClimans, Executive Vice President, who has assigned responsibility for its implementation to Melissa Brinsfield, EEO Coordinator. NRI Staffing has designed and implemented an audit and reporting system to monitor and maintain its compliance with the Acts.
A copy of the Equal Employment Opportunity statement that reaffirms NRI Staffing’s commitment to protected veterans and individuals with disabilities is posted in a form that is accessible and understandable to an individual with a disability.