Handling an angry customer is a right of passage for any customer service representative. You must learn from experience and how to turn a negative
It’s no secret that the COVID-19 crisis has negatively impacted the economy. With so many people out of work after layoffs or furloughs, it can
You may think that the proverbial ball is in the employer’s court after an interview, but the truth is, there are plenty of things you
This year, we wanted to take a step back and look at the tips we’ve provided for people in our community looking for a new
Getting unsolicited phone calls can be problematic, especially during this election season. But if you’re on the job market, a call from a recruiter can
New book by NRI president now available
Available at Amazon, Barnes & Noble and numerous college bookstores.
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